Okay

We let you know that all of our Themes are fully compatible with WP version 4.5 and each one of them carries the latest versions of the bundled plugins. As always, we strive to provide the highest quality and security standards for you! :)

Welcome on Board

Hello World! First of all we would like to thank you for purchasing our Templates & Themes! We will do our best to assist you with any issues & bugs related to the use of our themes as soon as possible. However, always perform a forum search first and check the FAQs before you post. Please read our policy support as it will be very helpful, it will take just a few minutes.

Support is our pleasure

As we have been for a long time customers of Envato, we know at first-hand the meaning of the word support. So, it's with a great pleasure that we offer you our full and free support .

Recommendations

We advise you, before asking any question:

  • Read the documentation which is included in the download file. It is highly possible that it will cover your question as it is written in an analytic and easy to read way.
  • Your theme version is up to date.
  • You've checked out our video tutorials.
  • Please open a public ticket if you don't have any sensitive information in it.

Scope of Support

The scope of the support deals with more satisfied customers. We are willing to help you with anything around our HTML templates and WordPress Themes, but we cannot promise extensive support for every plugin and modification you need. We will consider all the requests from our customers but without promising anything. So please be reasonable, nice & respectful.:)

Support Time

We offer our support within 24hours! We do our best to reach your expectations and to spread our fresh philosophy, the Greatives philosophy.

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  Public Ticket Activity

josh blog single post make image smaller   Updated 12 minutes ago   3   Blade - Responsive Multi-Functional Theme Most recent comment from josh:I'm using an auto blog which is importing the blog.  It creates the blog and imports the photo to the featured image.  I'm trying this code:#grve-single-media img {    width: 50%;}which is ... Alex Osmosis & wpml: Wrong landing page in 2nd language   Updated 20 minutes ago   6   Osmosis - Responsive Multi-Purpose Theme Most recent comment from Greatives Team:Hi again :)Thanks for the clarification!Could you please remove the Blog page and check again? It is very weird :(From your first message I understood that you were not able to translate the home ... Roderick Transparent header   Updated 10 hours ago   4   Blade - Responsive Multi-Functional Theme Most recent comment from Chris Lem:Hello Roderick,No probs at all. We are here to help. :)From Appearance > Theme Options the settings you apply affect  your site globally. Through the in-page settings you can customise your pages ... Jae Hey there mate! Your lost treasure is not found here...   Updated 23 hours ago   5   Osmosis - Responsive Multi-Purpose Theme Most recent comment from Greatives Team:Hi again :)I am pretty sure that you have missed something as I have changed it via the .po file normally.Additionally, have in mind that this is the properly way  and not changing the .php ... ashlee same height pricing tables   Updated 1 day ago   2   Blade - Responsive Multi-Functional Theme Most recent comment from Greatives Team:Hey there,Firstly, thanks for using Blade :)I am afraid that what you are looking for would be possible only with a combo element with multiple tables, like Portfolio overview for example.The ... Dominic Adam Logo Central   Updated 2 days ago   2   Osmosis - Responsive Multi-Purpose Theme Most recent comment from Greatives Team:Hello Dominic,Hope you are fine :)Check under the Theme Options > Header Options the Header Mode and set it to Logo On Top in order to have a header like ... Jason Ryan Navigation Active State   Updated 3 days ago   5   Osmosis - Responsive Multi-Purpose Theme Most recent comment from Chris Lem:Hello Jason, You could place under Theme Options > CSS/JS Options something like that, and change the value accordingly: #grve-header.grve-light #grve-main-menu ul li.current-menu-item > a {    ... Jae search results navigation   Updated 4 days ago   3   Osmosis - Responsive Multi-Purpose Theme Most recent comment from Chris Lem:Hello Jae,Thanks for your feedback. We shall try to have this fixed this by the next update of Osmosis.Best regards,Chris Brian McAlpin Footer columns   Updated 5 days ago   5   Blade - Responsive Multi-Functional Theme Most recent comment from Greatives Team:Hello Brian,So, we are talking about a customization and not for a glitch in the built-in footer options. I am afraid that you are not able to achieve it as footer uses its own grid. You cannot just ... Jae sticky header not shown on reload   Updated 5 days ago   2   Osmosis - Responsive Multi-Purpose Theme Most recent comment from Greatives Team:Hello Jae,Hope you are fine :)We will take a look on this minor issue but I am afraid that there is nothing to be fixed here as the Sticky Header is being enabled when you scroll. It just needs to ... Raoul HTTP error uploading image   Updated 5 days ago   4   Blade - Responsive Multi-Functional Theme Most recent comment from Thanasis Nikitas:No problem Raoul,Happy to help! Renzo Granzotto Multilingual theme   Updated 5 days ago   4   Osmosis - Responsive Multi-Purpose Theme Most recent comment from Greatives Team:You are welcome :)RegardsDimitri Simon Social Share   Updated 6 days ago   6   Blade - Responsive Multi-Functional Theme Most recent comment from Thanasis Nikitas:No problem Simon Renzo Granzotto Portfolio translation   Updated 6 days ago   2   Osmosis - Responsive Multi-Purpose Theme Most recent comment from Thanasis Nikitas:Hello Renzo,To copy Featured Image you need the additional WPML extension: WPML Mediahttps://wpml.org/documentation/getting-started-guide/media-translation/I also found some related WPML tickets ... Davinia visual composer in portfolio item   Updated 1 week ago   4   Osmosis - Responsive Multi-Purpose Theme Most recent comment from Greatives Team:You are welcome :)Cheers!
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