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Hello World! First of all we would like to thank you for purchasing our Templates & Themes! We will do our best to assist you with any issues & bugs related to the use of our themes as soon as possible. However , always perform a forum search first and check the FAQs before you post. Please read our policy support as it will be very helpful, it will take just a few minutes.

Support is our pleasure

As we have been for a long time customers of Envato, we know at first-hand the meaning of the word support. So, it's with a great pleasure that we offer you our full and free support .

Recommendations

We advise you, before asking any question :

  • Read the documentation which is included in the download file. It is highly possible that it will cover your question as it is written in an analytic and easy to read way.
  • Your theme version is up to date.
  • You've checked out our video tutorials.
  • Please open a public ticket if you don't have any sensitive information in it.

Scope of Support

The scope of the support deals with more satisfied customers . We are willing to help you with anything around our HTML templates and WordPress Themes, but we cannot promise extensive support for every plugin and modification you need. So please be reasonable, nice & respectful.

Support Time

We offer our support within 24hours! We do our best to reach your expectations and to spread our fresh philosophy , the Greatives philosophy.

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  Public Ticket Activity

CLOSEDSocials in footer Last comment 1 week ago from Greatives Team in Osmosis - Responsive Multi-Purpose Theme   3 CLOSEDLoad more function Last comment 1 week ago from Greatives Team in Osmosis - Responsive Multi-Purpose Theme   4 CLOSEDTheme Update Last comment 1 week ago from Greatives Team in Osmosis - Responsive Multi-Purpose Theme   4 CLOSEDMenu active text color in single posts / categories / tags Last comment 1 week ago from Greatives Team in Osmosis - Responsive Multi-Purpose Theme   4 CLOSEDDisplay a certain category Last comment 1 week ago from Greatives Team in Osmosis - Responsive Multi-Purpose Theme   4 CLOSEDUpdate Last comment 3 weeks ago from Thanasis Nikitas in Reload - Responsive Multi-Purpose Theme   11 CLOSEDCopying pages, items, etc. Last comment 3 weeks ago from Greatives Team in Osmosis - Responsive Multi-Purpose Theme   4 CLOSEDChanging Terminology Last comment 3 weeks ago from Greatives Team in Osmosis - Responsive Multi-Purpose Theme   4 CLOSEDchanging home page Last comment 3 weeks ago from Greatives Team in Osmosis - Responsive Multi-Purpose Theme   8 CLOSEDNewsletter Last comment 11:36am on March 23, 2015 from Greatives Team in Osmosis - Responsive Multi-Purpose Theme   5 CLOSEDMargin settings Last comment 11:36am on March 20, 2015 from Greatives Team in Osmosis - Responsive Multi-Purpose Theme   4 CLOSEDHiding a section on mobile Last comment 11:36am on March 19, 2015 from Stephanie Shilling in Osmosis - Responsive Multi-Purpose Theme   3 CLOSEDmore than one portfolio...? Last comment 11:36am on March 18, 2015 from Greatives Team in Osmosis - Responsive Multi-Purpose Theme   2 CLOSEDElement - Bars Last comment 11:36am on March 18, 2015 from James Barnetus in Osmosis - Responsive Multi-Purpose Theme   3 CLOSEDMain Content - image as background Last comment 11:36am on March 17, 2015 from Greatives Team in Osmosis - Responsive Multi-Purpose Theme   2
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